Administrators can lock and unlock the user account of a user to clarify an issue, for example. Locking a user account is a time-saving alternative to deleting and re-inviting a user.
Information: To unlock their user account, the user must contact the administrator.
To lock a user account, follow these steps:
Open the app Administration.
Open the menu item User Management > Users.
Select the user with the user account you want to lock.
Click Account > Lock.
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